Refund Policy

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Cookie Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are your specific cookie-related practices. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Cookie Policy.

Exchanges can be made within 14 days of item(s) receipt.

postage fees will be deducted from store credit.

Returns can only be made in the case of a manufacturer defect.  

Any signs of wear or damage will lead to the return request being denied.

We will do our best to replace your item will the same or similar item.

Refunds (if applicable)

will be issued for defective items only. we will contact you to notify you of approval or rejection of your refund. in the case of a defective item we will cover shipping cost.

Sale items are final sale. No returns or exchanges on sale items.

We are here to help and make sure your experience with us is pleasant, please email: info@ransomd.ca

Thank you.